The 5-star ratings on the Fitness Superstore website speak for themselves. The service, from initial order through delivery, was excellent. In addition to getting quality equipment, their concern for customer satisfaction is genuine and is what sets them apart from others. I have previous experience with many companies in the used exercise equipment business and Fitness Superstore stands alone. If you have any exercise equipment needs, do not hesitate in purchasing from Fitness Superstore --- you will be very satisfied you did. William Verified buyer
I highly recommend Fitness Superstore based on my purchase of a remanufactured Arc Trainer. Admittedly, I was very nervous about buying a such a heavy used piece of commercial-grade exercise equipment knowing how difficult it would be to return the item. Thankfully Gino walked me through the remanufacturing process. The entire team was great in providing updates on the status of the remanufacturing and helping to coordinate the shipping and installation. The machine arrived looking fantastic despite its 10 year age. The remanufacturing is worth the extra $$ versus buying from Facebook or Craigslist. I would not hesitate to buy from Fitness Superstore again! Nordic Willy Verified buyer
I do not normally write reviews but had to do so in this instance to praise the outstanding product and customer service provided by Fitness Superstore. I agonized over my treadmill purchase, given that it was a relatively large one to make sight unseen with an out-of-state dealer. Although a remanufactured treadmill from Fitness Superstore was somewhat more expensive than refurbished treadmills that I saw on other dealers' websites, the reviews that I read convinced me to go with Fitness Superstore because its customers appeared to have had a substantially better experience and to be much happier with their purchases. I am sure glad that I went the route that I did. My treadmill unfortunately arrived with cosmetic shipping damage, but Fitness Superstore went to great lengths to address all of my concerns, including the admittedly minor ones, and to ensure that I was satisfied with the treadmill that I received. The company's representatives were communicative throughout the process, receptive to my concerns, and did an altogether great job of making our transaction a pleasant one despite the unfortunate circumstances. I could not be happier with my treadmill and highly recommend Fitness Superstore to anyone considering purchasing fitness equipment. Alan Verified buyer

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