Very pleasant experience with Fitness Superstore. The customer service team was in constant contact with me during the whole transaction process, from original online purchase to the installation and delivery weeks later. Highly recommended. Gerard A Burczyk Verified buyer
I do not normally write reviews but had to do so in this instance to praise the outstanding product and customer service provided by Fitness Superstore. I agonized over my treadmill purchase, given that it was a relatively large one to make sight unseen with an out-of-state dealer. Although a remanufactured treadmill from Fitness Superstore was somewhat more expensive than refurbished treadmills that I saw on other dealers' websites, the reviews that I read convinced me to go with Fitness Superstore because its customers appeared to have had a substantially better experience and to be much happier with their purchases. I am sure glad that I went the route that I did. My treadmill unfortunately arrived with cosmetic shipping damage, but Fitness Superstore went to great lengths to address all of my concerns, including the admittedly minor ones, and to ensure that I was satisfied with the treadmill that I received. The company's representatives were communicative throughout the process, receptive to my concerns, and did an altogether great job of making our transaction a pleasant one despite the unfortunate circumstances. I could not be happier with my treadmill and highly recommend Fitness Superstore to anyone considering purchasing fitness equipment. Alan Verified buyer
Great customer service. A responsive team that kept me updated on the status of my order. I purchased a refurbished machine but it arrived like new. D. Matz Verified buyer

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