Reviews

Very pleasant experience with Fitness Superstore. The customer service team was in constant contact with me during the whole transaction process, from original online purchase to the installation and delivery weeks later. Highly recommended. Gerard A Burczyk Verified buyer

I do not normally write reviews but had to do so in this instance to praise the outstanding product and customer service provided by Fitness Superstore. I agonized over my treadmill purchase, given that it was a relatively large one to make sight unseen with an out-of-state dealer. Although a remanufactured treadmill from Fitness Superstore was somewhat more expensive than refurbished treadmills that I saw on other dealers' websites, the reviews that I read convinced me to go with Fitness Superstore because its customers appeared to have had a substantially better experience and to be much happier with their purchases. I am sure glad that I went the route that I did. My treadmill unfortunately arrived with cosmetic shipping damage, but Fitness Superstore went to great lengths to address all of my concerns, including the admittedly minor ones, and to ensure that I was satisfied with the treadmill that I received. The company's representatives were communicative throughout the process, receptive to my concerns, and did an altogether great job of making our transaction a pleasant one despite the unfortunate circumstances. I could not be happier with my treadmill and highly recommend Fitness Superstore to anyone considering purchasing fitness equipment. Alan Verified buyer

Great customer service. A responsive team that kept me updated on the status of my order. I purchased a refurbished machine but it arrived like new. D. Matz Verified buyer

Great customer service, everyone was very helpful and the equipment is exactly as shown on the site Trent L. Verified buyer

I've purchased several items from the Fitness Superstore and have been extremely pleased with their products and customer service. The products are shipped timely and the staff is quick to follow up to ensure I am 100% pleased with my orders. I have been especially impressed with the French Fitness FSR90 and have added several additional accessories. The home gym is high quality and well constructed to last. I've been using it for over a year and all components are functioning just like the day it arrived. It provides a variety of exercises that can target all muscle groups and ultimately providing a great home workout! Brian Ochipinti Verified buyer

I highly recommend Fitness Superstore based on my purchase of a remanufactured Arc Trainer. Admittedly, I was very nervous about buying a such a heavy used piece of commercial-grade exercise equipment knowing how difficult it would be to return the item. Thankfully Gino walked me through the remanufacturing process. The entire team was great in providing updates on the status of the remanufacturing and helping to coordinate the shipping and installation. The machine arrived looking fantastic despite its 10 year age. The remanufacturing is worth the extra $$ versus buying from Facebook or Craigslist. I would not hesitate to buy from Fitness Superstore again! Nordic Willy Verified buyer

I've never seen an online store with so many different types of equipment. Their customer service is awesome and it actually arrived early. Adam K. Verified buyer

It was a great experience with customer service. At the start, they give me all the information I need to select the better equipment for my needs. After purchase, they answer my questions about the lead time and delivery details. Thanks Michel R. Verified buyer

Fantastic experience ordering some new gym equipment for our home. Fitness Superstore was extremely responsive, the machine arrived quicker than anticipated and the installer was professional and executed perfectly. I would highly recommend them for all your fitness equipment needs. Definitely wouldn't hesitate to order from them again in the future. Sarah V Verified buyer

The help we received during the purchase and updates while we were waiting for the shipment to arrive were excellent. Todd S. Verified buyer

Fitness Superstore was great as I purchased a smith machine for my gym. Their prices were very reasonable, and they followed up with me before and after delivery to check-in, which I appreciate. I would definitely purchase from them again in the future. Luis O. Verified buyer

The 5-star ratings on the Fitness Superstore website speak for themselves. The service, from initial order through delivery, was excellent. In addition to getting quality equipment, their concern for customer satisfaction is genuine and is what sets them apart from others. I have previous experience with many companies in the used exercise equipment business and Fitness Superstore stands alone. If you have any exercise equipment needs, do not hesitate in purchasing from Fitness Superstore --- you will be very satisfied you did. William Verified buyer

I would like to thank the entire team at Fitness Superstore for helping me make my full home gym a reality. The team was so responsive to all my communications and they worked diligently to find the best solutions for what I was looking for, down to the smallest details of offering equipment in matching colors and helping to find specific machines to fit the dimensions of my basement. I highly recommend Fitness Superstore for any gym needs! Zack Charest Verified buyer

There's a wide selection with great deals you can find exactly what you need for an excellent price Allen Z. Verified buyer

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Fitness Superstore Reviews